PriyaPatelTLDR: Businesses in the banking, retail, and healthcare industries need to be prepared for emerging trends in order to stay competitive in 2024. In the financial services sector, banks will harness the power of data for digital innovations and prepare for new security rules. Insurance providers will invest in IT platforms to predict risk accurately as climate change disrupts weather patterns. The banking industry will also explore ways to bridge the IT talent gap. In retail, retailers will invest in mining and protecting data to personalize the shopping experience. Generative AI will support retailers in new ways, and retailers will focus on resilience and preventing data leakage. In healthcare, systems will pursue efficiencies and integration, and adopt generative AI while protecting sensitive information.
Financial Services:
- Banks will leverage data for digital innovations
- Financial firms will prepare for new security rules
- Insurance providers will increase investment in IT platforms to predict risk accurately
- The banking industry will bridge the IT talent gap
Retail:
- Retailers will invest in mining and protecting data
- Generative AI will support retailers in new ways
- Retailers will focus on resilience and preventing data leakage
Healthcare:
- Healthcare systems will pursue efficiencies and integration
- Healthcare will adopt generative AI at scale while protecting sensitive information
Across these industries, the ability to operate more efficiently while serving customers or patients better will be crucial for success in 2024 and beyond.
